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*WHAT IS OTP FRAUD AND HOW TO PREVENT IT ? (24th June, 2025)

  • worldbankforprospe
  • Jun 24
  • 2 min read

*OTP fraud (One-Time Password fraud) is a type of cybercrime where scammers trick or manipulate users into revealing their OTP (One-Time Password)—a temporary code used for verifying identity during financial transactions, login processes, or account changes.


🔍 How OTP Fraud Works :

  1. Phishing or Social Engineering:

    • Scammers impersonate bank officials, customer service agents, or trusted institutions.

    • They convince the victim to share an OTP sent via SMS or email under false pretenses.

  2. SIM Swap:

    • Fraudsters trick mobile providers into issuing a new SIM with your number.

    • Once they control your phone number, they receive all OTPs.

  3. Malware or Spyware:

    • Malicious apps or links infect your device and silently forward OTPs to hackers.

  4. Fake Login Pages:

    • Victims are lured to a fake website that looks like their bank or app.

    • They enter credentials, and the fraudster triggers an OTP request, which the victim then inputs, unknowingly handing it over.


🔒 How to Prevent OTP Fraud :

For Individuals:

  1. Never Share OTPs:

    • Treat OTPs like passwords. Legitimate companies will never ask for them over phone, SMS, or email.

  2. Use Official Apps and Websites Only:

    • Always verify URLs and only download apps from official stores (Google Play / Apple App Store).

  3. Enable App-Based Authentication:

    • Use authenticator apps (e.g., Google Authenticator, Authy) instead of SMS-based OTPs where possible.

  4. Don’t Fall for Urgency:

    • Fraudsters often create panic (e.g., “Your account will be blocked”) to force you to act quickly. Stay calm and verify.

  5. Secure Your Phone and SIM:

    • Set SIM lock PIN.

    • Avoid sharing personal information (like your phone number or mother's maiden name) publicly or with unknown callers.

  6. Regularly Monitor Your Accounts:

    • Check transaction alerts.

    • Set up email and SMS notifications.


For Businesses and Developers:

  1. Use Multi-Factor Authentication (MFA):

    • Combine OTPs with other forms of authentication (biometrics, security questions, device ID).

  2. Limit OTP Validity and Attempts:

    • OTPs should expire quickly (e.g., 60 seconds).

    • Allow limited retries before locking out.

  3. Detect and Block Bots:

    • Use CAPTCHA and behavior analysis to prevent automated OTP harvesting.

  4. Track IP and Device Anomalies:

    • Flag logins or transactions from new devices or suspicious geolocations.

  5. Educate Users:

    • Regularly warn users never to share OTPs and provide examples of common fraud tactics.


⚠️ Remember:

If you ever suspect OTP fraud:

  • Contact your bank or service provider immediately.

  • Block or freeze your account/cards if necessary.

  • Report the incident to your local cybercrime unit.



*VISUAL INFOGRAPH ABOUT ~ OTP (ONE TIME PASSWORD) FRAUD :



*OTP (One-Time Password) Scams Related Educational Video :


 
 
 

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